Building Block 05 - Train the staff
Ensure staff are well prepared for their training role which includes quality assurance
Key Questions - have you agreed:
- how all staff will be made aware of how quality is assured?
- which staff will need training in relation to quality assurance?
- Quality is improved when all members of staff know that training is evaluated and reviewed regularly
- Identifying those with responsibility for quality assurance helps – but it is not enough. Quality assurance should be seen as a shared responsibility.
- Staff training should include guidance on how to manage a quality assurance process.
Member States' experiences to day
All the staff in the Hungary 1 case study are involved in developing the quality assurance processes used by the VET provider.
Portugal 1 and Netherlands 1 and Netherlands 2 have detailed processes for selecting employers and training work based staff on issues relating to quality assurance.
Austria 1 organises training for company-based staff. Attendance is required before a student begins their work based training.
Also Germany 2 has participated in the Soufflearning project, a Leonardo da Vinci funded project aims to respond to SMEs by tailoring training to meet the needs of staff .
Training in both pedagogy and quality assurance is becoming more important for company-based staff.
Training which supports company based staff and other stakeholders to become more involved in assessment is important in many situations.