Italy - Changing an organisation’s culture
The Vocational Institute of Industry and Handicrafts in Rome trains qualified technicians for the mechanical and electrical/electronic sectors. The Institute operates in line with ISO 9000 and uses the EQAVET approach to measure performance. Its approach to quality assurance has been widely recognised, through the granting of awards, accreditation and recognition by many national bodies. It has strengthened its approach to quality assurance through Peer Review, close monitoring of learners’ performance, extensive use of data, a series of welcoming activities for new learners and the involvement of all staff.
This case study focuses on initial and continuing VET
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Professor Leandro Cantoni
Professor Cristina Ru
CITY: Rome, ITALY