Estonia - Creating a clear line of sight between strategic and personal objectives
The Kuressaare Regional Training Centre in Estonia has used the Estonian national model for quality assurance, which is based on the EFQM Excellence Model since 2002. This approach includes the development of a strategic plan, the setting of annual objectives and performance indicators for centre and each vocational unit, setting personal objectives for each member of staff and an assessment and review of individuals’ personal objectives once a year.
All four stages of the quality assurance cycle are used and quality is supported through self-evaluation. This includes a review of the whole organisation, its processes and indicators of success. It is part of the assessment and renewing of the Strategic Plan. The outcome of the self-assessment contributes to the Centre’s accreditation to provide training and is shared with staff and the Ministry of Education and Research.
This case study focuses on initial and continuing VET
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VET PROVIDER: Kuressaare Regional Training Centre – KRTC
Kohtu 22, Kuressaare 93812
CITY: Kuressaare, Estonia