Hungary - Using feedback from partners to improve VET

The Ferenc Hansági Vocational and Secondary School for Catering and Tourism in Szeged, Hungary has been monitoring the requirements of partners and measuring the effectiveness of its training in meeting their needs since 2000. As part of the school’s annual plan, views are collected from the different school partners such as the employees, students and their parents, the school’s supporting foundation and organisations that provide apprenticeship places.

The school uses a standardised approach in relation to selecting respondents, setting targets, measuring the outcomes, and ensuring the results are valid, reliable and accurate. The process is overseen by the school’s Quality Management Team whose analysis identifies trends, compares the results to the school’s targets and presents the results from each group of respondents e.g. students and their parents, teaching staff, employers etc. Based on the results, the Quality Management Team identifies strengths and suggests areas for improve-ment. All the school’s partners are informed about the outcomes from the surveys.

This case study focuses on initial VET.

For more information on this case study, click here or contact:

VET PROVIDER:     Ferenc Hansági School for Catering and Tourism
                                 www.hansagiisk.hu
                                 Mr Imre Csüllög
                                 Deputy Head teacher and quality manager
                                 6725 Szeged, Kenyérgyári út 8., Hungary

Alternatively contact Mrs Katalin Molnárné Stadler (Katalin.stadler@t-online.hu) at the Hungarian National Reference Point.

CITY:             Szeged, Hungary

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