Sectoral Seminar on Quality Assurance in the Tourism and Catering sector

The second EQAVET Sectoral Seminar focused on the quality assurance of training in the tourism and catering sector.

It was hosted by the Federal Institute for Vocational Education and Training (BIBB), Section "Quality Assurance and Development/Instruction Personnel/Distance Learning/DEQA-VET". The seminar took place on 8 and 9 December 2011 in Dortmund, Germany in WIHOGA, School of Management for the Hospitality Industry.

Participants reflected on how quality assurance of VET is addressed and managed within the tourism and catering sector in order to support the embedding of the European Quality Assurance Reference Framework within VET systems.

 

Seminar Agenda

Day 1: Thursday, 8 December 2011

9:00 | Opening speeches and policy context – main challenges in the tourism and catering sector in Germany and Europe

Welcome speeches:

  • Dipl.-Kfm., OStD i.E., Harald Becker, Principal WIHOGA Dortmund, School of Management for the Hospitality Industry, Dortmund
  • Prof. Dr. Michael Heister, Head of department 3: Promotion and Further Development of the VET System. Federal Institute of Vocational Education and Training (BIBB), Bonn
  • Sean Feerick, Director, EQAVET Secretariat

Introduction to the seminar:

10:00 | Theme 1: The German models for quality assurance in VET – how to secure the quality in the tourism and catering sector
Key note speech: Models for quality assuranceEva-Maria  Rühle, Managing director, the rehabilitation clinic „Schwäbische Alb“, Bad Urach, and Alfred Greis, former headmaster of the Claude-Dornier vocational school in Friedrichshafen
Presented by: Sandra Warden
Download the presentation notes

Café-table discussion topics:

  • The dual system: preconditions, advantages, disadvantages
  • Drop-out
  • The qualifications of the teachers and trainers
  • Cooperation between the learning places

11:45 | Reports from café-tables: identification of emerging issues, trends and messages from discussion at the café-tables

12:30 | Lunch

13:30 | Theme 2: Career possibilities in the tourism and catering sector    
Key note speech: Career possibilitiesOStD Robert Panz, Headmaster, State vocational school for gastronomy and nutrition (Staatliche Gewerbeschule Gastromie und Ernährung), Hamburg

Café-table discussion topics:

  • Career possibilities in the enterprises
  • Career possibilities in the formal educational system
  • The profiles of the learners, the employed persons

14:45 | Reports from café-tables: identification of emerging issues, trends and messages from discussion at the café-tables

15:30 | Theme 3: How to make the education up to date in the tourism and catering sector
Key note speech:  How to secure that the education is up-to-dateRA Sandra Warden, Managing director, The German Hotel and Gastronomy Association (DEHOGA Bundesverband), Berlin
Download the presentation notes

Café-table discussion topics:

  • How to implement the quality in the daily activities
  • Cost
  • How to make the education practically relevant
  • How to secure that supply and demand fits

16:45 | Reports from café-tables: identification of emerging issues, trends and messages from discussion at the café-tables

18.00 | Dinner and Social event


Day 2: 9 December 2011, Friday

9:00 | Theme 4: The testing system in the tourism and catering sector
Key note speech: Documenting quality within the Tourism and catering sector – the German testing systemJürgen Siegle, Head of Prüfungsaufgaben- und Lehrmittelentwicklungsstelle (PAL), Stuttgart

Café-table discussion topics:

  • The testing system: advantages, disadvantages, preconditions
  • Training of the examiners
  • The final tests

10:45 | Reports from café-tables: identification of emerging issues, trends and messages from discussion at the café-tables

11:30 | Final remarks

12:30 | Lunch

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