Hungary - Using feedback from partners to improve the quality of VET
The Ferenc Hansági Vocational School in Szeged, Hungary – which awards qualifications in the catering and tourism sectors – has been monitoring the requirements of partners and measuring the effectiveness of training since 2000. As defined in the annual plan, views are collected regularly from the school’s partners e.g. the school’s employees; students and their parents; the foundation which owns the school; and organisations that provide apprenticeship places. The school’s partners are asked about how well the school is doing in order to improve and achieve the school’s goal of continuous pedagogic and professional development.
The school uses a standardised approach to select respondents, set targets, measure the outcomes, and ensure the results are valid, reliable and accurate. The process is overseen by the school’s Quality Management Team whose analysis identifies trends, compares the results to the school’s targets and presents the results from each group of respondents e.g. students and their parents, teaching staff, employers etc. Based on the results, the Quality Management Team identifies strengths and suggests areas for improvement. The school’s management and teaching staff are involved in preparing and implementing action plans, and in monitoring and evaluating the results. All the school’s partners are informed about the outcomes of the surveys and the planned improvements.
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For more information on this case study please contact:
Hansági Ferenc Szakképző Iskola/Ferenc Hansági Vocational School
Mr Imre Csüllög (Deputy Head teacher and quality manager)
6725 Szeged, Kenyérgyári út 8, Hungary
Alternatively contact Mrs Katalin Molnárné Stadler (Katalin.email@example.com) at the Hungarian National Reference Point.
This case study was prepared in 2017 as part of the work on EQAVET+ organised by the EQAVET Network.