Austria - Working within a national framework
The Berufsförderungsinstitut (BFI) vocational training institute is a major VET provider in Austria. It includes a national umbrella organisation and independent regionally-based VET providers that offer CVET, IVET, company-based training, courses for those entering the labour market and non-formal learning. Since the 1990s the regional BFIs have been certified to the EN ISO 9001 international standard. This case study includes three practices relating to quality assurance:
- measuring learner satisfaction;
- investing in staff training;
- developing a performance agreement with the Ministry.
For more information on this case study, click here or contact:
VET PROVIDER: Berufsförderungsinstitut Österreich
Kaunitzgasse 2, 1060 Vienna, Austria
www.bfi.at/English/
Michaela Schneider
[email protected]
CITY: Vienna, AUSTRIA