Good/best practice
Definition: superior approaches, policies, processes or methods that lead to exceptional achievement. Since it is difficult to find out what is best, the term “good practice” is preferred by most organisations. Ways to find good practice outside the organisation can include benchmarking and external learning.
Source: Glossary of terms, in My first steps with the EQQM Model 2010
HYPERLINK: http://www.cedefop.europa.eu/node/11730