Definition 1: The positive effect of a process change effort.

Source: American Society for Quality (ASQ), Glossary



Definition 2: 

There are three types of improvement. Continuous improvement is gradual never-ending change, whereas continual improvement is incremental change. Both types of improvements are what the Japanese call Kaizen. Breakthroughs are improvements but in one giant leap - a step change. However, the method of achievement is the same but breakthroughs tend to arise out of chance discoveries and could take years before being made (see illustration).

Source: Knowledge Hub, Chartered Quality Institute


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