DEFINITION 1: Quality indicators are statistical measures that give an indication of output quality. However, some quality indicators can also give an indication of process quality.
SOURCE: ESS Quality Glossary 2010, Developed by Unit B1 "Quality; Classifications", Eurostat, 2010.
DEFINITION 2: Formally recognised figures or ratios used as yardsticks to judge and assess quality performance.
SOURCE: Cedefop, van der Berghe, 1996.
SOURCE: Glossary: quality in education and training, CEDEFOP, Luxembourg: Publications Office of the European Union, 2011.